PORA 로고

Privacy Policy
Privacy Policy

Pora Electric Machinery Co., Ltd. highly values the protection of personal information, and complies with all laws and regulations related to personal information protection such as 『Personal Information Protection Act』 and 『 Act on Information Communication Network Utilization Promotion and Information Protection』.

Through the privacy policy, we also inform the purposes and methods of using the personal information provided by users, and what measures are being taken to protect personal information.

This privacy policy is applied to the website of Pora Electric Machinery Co., Ltd. (http://www.pora.com).

By disclosing the privacy policy on the first screen of the website, Pora Electric Machinery Co., Ltd. takes measures to make you read it conveniently at all times.

1.Purpose of processing personal information
Pora Electric Machinery Co., Ltd. processes personal information for the following purposes.
The processed personal information will not be used for purposes other than the following purposes, and we will ask for prior consent if the purpose of use is changed.
  • ① Provision and management of goods or services Personal information is processed for the purpose of product inquiries, catalog application, product quotation request, A/S application, etc.
  • ② Use for marketing and advertising Personal information is processed for the purpose of developing new services (products) and providing customized services, identifying access frequencies, or obtaining statistics on members' use of services.
2. Items of personal information to be collected and collection method
Pora Electric Machinery Co., Ltd. collects minimum personal information through the website, phone, and written form for smooth customer consultation and provision of various services. The items of personal information to be collected are as follows
  • • Name, company name, mobile phone number, e-mail: Providing service for product inquiries
  • • Name, company name, mobile phone number, e-mail, address: Providing catalog delivery service
  • • Name, company name, mobile phone number, e-mail: Providing service for product quotation request
  • • Date of purchase, place of purchase, product name, product symptom, name, company name, mobile phone number: Securing location information for AS application, product delivery, etc.
  • • Other optional items: Materials to provide personalized services In addition, the following information may be generated and collected automatically during the use of the services. Access IP information, cookies, date of visit, records of service usage
  • • Access IP information, cookies, date of visit, records of service usage
3. Use for other purposes and provision to and sharing with third parties
① Except for cases with your consent or in accordance with relevant laws and regulations, Pora Electric Machinery Co., Ltd., in any case, does not use your personal information or provide it to others or other companies or institutions beyond the scope notified in 「Purpose of collecting and using personal information」.
② In the case of providing or sharing your personal information, we ask for your consent after notifying through e-mail or writing about who is provided or shared with you in advance, what personal information items are provided or shared, and the purpose of providing or sharing personal information, etc. However, the following cases are exceptions
  • • When users agree in advance
  • • If there is a request from an investigative agency in accordance with the provisions of the law or the procedure and method specified in the law for investigation purposes
  • • If providing it to advertisers, partners, or research organizations in a form in which a specific individual cannot be identified for statistical writing, academic research or market research
4. Collection of personal information by cookies
① Pora Electric Machinery Co., Ltd. operates a ‘cookie’ that stores and finds your information from time to time. Cookies are very small text files that the server used to operate the website sends to the user's browser and are stored on your computer's hard disk.
② Pora Electric Machinery Co., Ltd. uses your personal information collected through cookies for the following purposes: We analyze the access frequency and visit time of members and non-members, identify user preferences and interests to use the result as a measure for target marketing and service reorganization. In addition, Pora Electric Machinery Co., Ltd. can provide services without additional input by finding information on ID and others using cookies stored on your hard disk.
③ You have the right to choose cookies. By selecting [Tool]> [Internet Option]> [Security]> [Custom Level] in your web browser, you can accept all cookies, check each time cookies are saved, or refuse to save all cookies.
5. Rights of users and their legal representatives and how to exercise them
Pora Electric Machinery Co., Ltd. processes personal information that has been canceled or deleted at the request of a user or his/her legal representative as specified in "Retention and Use Period of Personal Information" and handles it so that it cannot be viewed or used for other purposes.
6. Retention and use period of personal information
① Your personal information will be destroyed without delay after the purpose of collecting or receiving personal information has been achieved.
② However, if there is a need to keep it according to laws and regulations such as the Commercial Act, your personal information may be retained for the retention period prescribed by the laws and regulations. In this case, the information stored by Pora Electric Machinery Co., Ltd. is used only for the purpose of storage, and the retention period is as follows:
  • • Records on contract or subscription withdrawal: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
  • • Records on payment and supply of goods: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
  • • Records on consumer complaints or dispute settlement: 3 years (Act on Consumer Protection in Electronic Commerce, etc.)
7. Technical and administrative measures for personal information protection
In handling personal information, Pora Electric Machinery Co., Ltd. is taking the following technical and administrative measures to ensure safety so that personal information is not lost, stolen, leaked, altered or damaged.
① Technical measures
Pora Electric Machinery Co., Ltd. uses a vaccine program to take measures to prevent damage caused by computer viruses. Vaccine programs are updated on a regular basis to cope with viruses.
  • • In preparation for external intrusions such as hacking, we use an intrusion blocking system and vulnerability analysis system to ensure security.
② Administrative measures
Pora Electric Machinery Co., Ltd. restricts access to your personal information to a minimum number of people. Those who fall under the minimum number of people are as follows:
  • • Those who conduct marketing directly for users
  • • Those who perform personal information management tasks such as the person in charge of personal information management and personal information manager
  • • Those who are inevitable handling personal information due to their job
  • • In preparation for external intrusion such as hacking, we use an intrusion blocking system and vulnerability analysis system for each server to ensure security.
  • • The transfer of work of personal information-related handlers is carried out thoroughly in a secure state, and we are clarifying the responsibility for personal information accidents after entering and leaving the company.
  • • Pora Electric Machinery Co., Ltd. is not responsible for any problems arising from the user's carelessness or basic Internet risks
8. Posts
① We value your post and do our best to protect it from falsification, damage, or deletion. However, this is not applied to the following cases.
  • • Spam-like posts-Posts that defame others by spreading false information for the purpose of slander
  • • Disclosure of personal information of others without consent, contents that infringe rights such as copyrights of third parties, and other posts with content different from the bulletin board topic
  • • Other posts may be deleted after an explicit or individual warning.
② Fundamentally, all rights and responsibilities related to the post lies with the author. In addition, information voluntarily disclosed through posts is hard to be protected, so please consider carefully before disclosing information.

Contact information of personal information manager and person in charge

① In order to protect your personal information and handle complaints related to personal information, Pora Electric Machinery Co., Ltd. has designated a person in charge of personal information protection and a working-level manager. If you have any inquiries regarding personal information, please contact us at the contact information below. We will respond to your inquiries quickly and sincerely.
• Department of personal information management
- Department: Sales Department, Technology Research Center
- Tel: (Head Office) 031-455-8183
② The following organizations are not related to Pora Electric Machinery Co., Ltd. If you are not satisfied with Pora Electric Machinery’s own personal information complaint handling and damage relief results, or if you need more detailed help, please contact them.
  • • Personal Information Infringement Report Center (operated by Korea Internet & Security Agency)
  • - Responsibility: Report of personal information infringement, request for consultation
  • - Website: privacy.kisa.or.kr
  • - Tel: (without area code) 118
  • - Address: (138-950) Personal Information Infringement Report Center of Korea Internet & Security Agency, 135 Jung-daero, Songpa-gu, Seoul
  • • Personal Information Dispute Mediation Committee (operated by Korea Internet & Security Agency)
  • - Responsibility: Application for personal information dispute mediation, collective dispute mediation (civil settlement)
  • - Website: privacy.kisa.or.kr
  • - Tel: (without area code) 118
  • - Address: (138-950) Personal Information Infringement Report Center of Korea Internet & Security Agency, 135 Jung-daero, Songpa-gu, Seoul
  • • Supreme Prosecutors' Office Cyber Crime Investigation Division: 02-3480-3573 www.spo.go.kr
  • • National Police Agency Cyber Crime Investigation Division: 1566-0112 www.netan.go.kr
9. Duty of notification
If there is any addition, deletion, or modification of the current privacy policy, it will be notified through the website of Pora Electric Machinery Co., Ltd. at least 7 days before the revision. However, if there is an important change in user rights, such as collection and use of personal information or provision to a third party, we will notify you at least 30 days in advance.
  • • Effective date of privacy policy: November 15, 2015